Shipping Methods

Shipping and delivery of your order

The delivery of all orders placed through our Online Shop is carried out through the following providers of specialized transportation depending on the country of the delivery address:

DHL UPS

Country Courier Delivery Cost
Greece ACS 1-2 days Free
Cyprus DHL/ACS 1-2 days Free
Europe DHL/UPS 2-7 days Free
Europe DHL Express 1-2 days 35€
Rest Countries UPS 7-10 days 70-100€

As soon as your order has been delivered from our store to the transport company you will receive an e-mail from us confirming the sending of your order with details about the shipment (the scheduled delivery date and a tracking-number in order to follow the shipment online). The delivery takes place at the address filled in the order.

The orders are ready to be dispatched:

  1. In case of a purchase through card, once the payment has been successfully completed,
  2. In case of a payment though a bank transfer, once that the amount appears to our account or once that we receive a valid proof of payment through e-mail or fax
  3. In case of cash on delivery, before the shipping we need to confirm your details by phone.

If one of the above procedure has been completed before 12 pm (GMT + 2) on a business day your order will be shipped out the same day. Otherwise we will ship it on the next business day.

Shipping costs

The shipping to Greece, Cyprus and all countries of the EU is free. For the deliveries to Switzerland and Norway the shipping is free, but the recipient might be charged with custom taxes. The custom taxes must be paid by you.
Custom taxes may also arise for deliveries to other countries outside the EU, whereas the shipping costs for each country appears to your cart once that you have added a carpet to cart. In case that the country where you want your order to be sent does not exist on our list, please contact us either by phone or e-mail (click here to see our contact details). The shipping costs (in case there are any) are independent of the product weight.
For deliveries inside the EU you have also got the choice of an express shipment. The extra cost for an express shipment is 35 euro.