Terms & Conditions

CarpetU2 is an online shop for presenting and selling products through the internet of the company Taba Tabaee, which is based at Leoforos Ethnikis Antistaseos 16, Thessaloniki, Greece (VAT: EL047267011 / Tax Office: Kalamarias). Before surfing our site and using our online shop, you are kindly asked to read carefully the following terms and conditions concerning the use of the CarpetU2 online shop. Make sure you agree with the following terms and conditions because further use of CarpetU2's website entails your explicit and unconditional consent to them.

Terms

CarpetU2 reserves the right to unilaterally amend or update the terms and conditions of transactions made through their electronic shop, according to their needs and trade practices. CarpetU2 undertakes the obligation to notify users of any modifications and any changes through the website of this online store. It is clarified that changing conditions does not affect orders which have already been placed.

Provided information & Products

CarpetU2 is bound as to the completeness and accuracy of the information listed on the site, as well as the existence of the essential features described in the case of each product available as well as the accuracy of information on the available services, with the exception of any technical or typographical errors that have escaped the attention or have occurred unintentionally or due to any downtime of the site on grounds of force majeure.

Limitation of Liability

CarpetU2 can provide no guarantee for the availability of the products, but guarantees the timely update of the final consumers on their unavailability. CarpetU2 is liable only for intent and gross negligence in the event of delay in delivery of ordered products and information it gives or services provided through the website. The online store CarpetU2 does not bear responsibility for any technical problems that may occur when users attempt to access the website and during that access and are associated with the operation or compatibility of their infrastructure with use of the website.

Copyright

The entire content of the website, posted by CarpetU2, including images, graphics, photographs, designs, texts, services and products are property of CarpetU2 and are protected by the relevant provisions of Greek law, European law and international conventions. Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, creation of derivative work, or misleading the public about the real provider of the content of the website. Any reproduction, republication, downloading, distribution, or transmission or any other use of the Content in any manner or means, for commercial or other purposes is permitted only with prior written permission of CarpetU2 or any other legitimate holder of the above copyrights. The names, images, logos and trademarks that represent CarpetU2 are exclusive signs and trademarks of CarpetU2 and protected by Greek, European and international trademark laws, and industrial and intellectual property and unfair competition laws. In any case, their appearance and exposure on the pages of CarpetU2 should in no way be construed as a transfer or license or right to use.

User Obligations

Users of CarpetU2 websites agree not to use them to send, publish, send via e-mail or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, constitutes a violation of privacy of another, shows empathy, or is racial, ethnic or other discrimination, it may cause harm to minors in any way, not be transmitted in accordance with law or contractual relations or management (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements) infringes any patent, trademark, trade secret, copyright or other proprietary rights of others, contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or prevent the operation of any computer software or hardware, whether intentionally or unintentionally violates the Greek and EU legislation and provisions that may impede third parties in any manner and any content that is used for collecting or storing personal data of users.

Security

CarpetU2 recognizes the importance of the security issue of your personal information and your online transactions and takes all necessary measures to ensure maximum safety. All information related to your personal information and your transactions are secure and confidential.

Customer Identification

There are two codes used to identify you: Login Code (e-mail or username) and Personal Secret Security Code (password), which each time you enter give you access with absolute security for your personal information.
You have the ability to modify your Personal Secret Security Code (password) and your e-mail address as often as you wish. The only person who has access to your information is you, using the above codes and you are solely responsible for maintaining their secrecy and concealment by third parties. In case of loss or leakage you should immediately alert us, otherwise the CarpetU2 online store is not responsible for the use of a secret password by an unauthorized person.

Controlled Access

Access to CarpetU2 systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users, while prohibiting access to systems and databases with confidential information and company information.

Encryption - Security

Entry of your credit card information is done through the secure system of PayPal. PayPal is the largest online bank and follow all the modern security methods. More on security of transactions here.
CarpetU2 does not store any of your credit card info in any of its databases. All this information is managed by PayPal.

Trade Secret Confidentiality

Honoring the confidentiality is considered a given. The same basic principles that apply to traditional trade also apply in the case of e-commerce. All information transmitted by the user in CarpetU2 is confidential and CarpetU2 has taken all necessary steps to use them only to the extent necessary in the context of service. Some of the measures taken are the following:

  1. Only authorized employees have access to information of your transaction and only when necessary, e.g. for the processing of your applications.
  2. CarpetU2 does not disclose customer information and transactions, unless with a written authorization from you or a mandatory court order or another public authority’s order.
  3. If CarpetU2 uses third parties to support its systems, we take steps to ensure confidentiality. You can request any information maintained about you and correct them if you can document the existence of error.

Privacy Policy

When you visit the pages of CarpetU2 you may be asked to provide personal information about you (name, last name, occupation, email address, shipping products, etc.) generally to process your orders. Any personal data anywhere on the pages and services of websites CarpetU2, are kept solely for reasons related to your transactions with us, our communication, improvement of service and to ensure the operation of the respective service and may not be used from any third party (except as provided by law to relevant authorities only).
In any case CarpetU2 employees who have access to your personal information are specific people, and access to your personal data is prohibited as far as unauthorized people are concerned. All reasonable steps to ensure your data is taken.

Help

You can search for carpets using one of three ways or a combination of them:

  1. By choosing one of the basic categories on the top part of the website.
  2. By choosing a combination of price, type, colour etc. from the section under the basic website menu.
  3. By searching for a specific carpet using the search engine.

CarpetU2 does anything possible to provide high quality service. Nevertheless one cannot dismiss the possibility of mistakes in pricing and secondary product characteristics and it cannot be guaranteed that there will be no website downtime and human error while updating / entering the price of a product.

Also, we recommend that before you place any orders, you should visit the sections Terms, Orders, Shipping Costs and Ways of Payment where you will find useful information about the process and the way to buy products.

While placing your order you will receive an automated e-mail which will indicate the details of your order. After the electronic purchasing department processes your order, you will receive the second (confirmation) e-mail listing the products that will be sent to you. In case there is any pending matter a respective e-mail will be sent to you.

Alternatively we will contact you on the telephone numbers you have given us with your registration or the placement of your order on our website. We ask that you see to it that those e-mails can get to you and that you keep them throughout the course of our transaction. It is your obligation, in case you do not get those e-mails, according to the general terms that govern our trade, to inform us without delay.